DVA provides eligible persons and their medically required attendants assistance with their transport when travelling for approved medical treatment relating to:
- visits to a health provider for medical treatment
- a disability claim
- an invalidity income support claim
- treatment under the Australian Participants in British Nuclear Tests (Treatment) Act 2006.
If you travel for approved medical treatment or in connection with a claim for a disability pension or service pension, you may be eligible to claim travelling expenses under the Repatriation Transport Scheme.
You are eligible for the Repatriation Transport Scheme if you hold a DVA Health Card (Gold or White).
Booked Car Scheme (BCS)
The BCS provides additional transport assistance for more aged and frail VEA clients to attend approved medical appointments. The BCS utilises contracted transport providers with a focus on a quality and reliable service by arranging a suitable vehicle to transport entitled persons to their appointment on time.
To request a Booked Car, or to discuss your eligibility for the scheme, call 1800 550 455.
NSW Country Taxi Voucher Scheme
A Local Medical Officer may issue taxi vouchers to entitled persons residing in country areas who require assistance when travelling for treatment purposes. This Scheme operates in the Blue Mountains and Lithgow regions and does not include travel across the borders into Victoria or Queensland.
Emergency and Non-Emergency Ambulance
DVA accepts financial responsibility for ambulance transport in a medical emergency for Gold Card or White Card holders in relation to an accepted disability. DVA will pay for non-emergency ambulance transport only in certain circumstances.